What if my package gets lost or arrives damaged?Updated 24 days ago

Lost packages

At The Indoor Golf Shop, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team with your order number and any relevant details.

https://shopindoorgolf.com/pages/contact-us

Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at within 24 hours of receiving the order and include photos of the damaged items or package.

We will review the provided documentation and, if necessary, send a replacement or work with the carrier to file an insurance claim and refund.

https://shopindoorgolf.com/pages/contact-us

If you prefer, you can also log your concern via our return portal here: https://returns.shopindoorgolf.com/#/